Legal
Service Policies
Quotes and confirmation
Each engagement is quoted individually based on the details provided. Dates are held only once a written confirmation is issued and accepted.
Preparation materials
Clients are encouraged to send agendas, slides, terminology, and speaker information in advance. Materials are treated as confidential and used only for preparation.
Interpreter teams
Full-day simultaneous assignments generally require two interpreters per language pair. Staffing is recommended according to the schedule and intensity of the event.
Equipment handling
Rented equipment remains the property of the provider. Clients are responsible for reasonable care of equipment in their possession, including loss or damage beyond ordinary use, and for the return of all receivers and accessories.
Delivery, shipping, and travel
Delivery, setup, technician attendance, shipping, and travel are quoted separately according to the location and services requested. International travel is not included in standard pricing.
On-site conditions
Reliable interpretation depends on access to a usable audio feed, adequate space for booths or consoles, and power at the interpreter position. Requirements are confirmed with the venue or AV provider before the event.
Cancellation and changes
Cancellation and rescheduling terms are stated in the written confirmation for each engagement and reflect the dates, equipment, and interpreters committed.
Pricing
Rates are not published. Pricing depends on duration, location, interpretation mode, preparation, staffing, equipment quantity, shipping, installation, and support requirements.